Information published on this web site is provided for the use of its visitors and although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given on the accuracy or completeness of information on these pages. Please be aware that Luna Wave may alter the information on its web site from time to time. Luna Wave shall have no liability arising from the use by any party of the information on this web site. Luna Wave does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. Luna Wave exclude all liability for contamination or damage caused by any virus or electronic transmission.

Payment

• Payment for online bookings (classes, workshops, and events) can be done through our secure payment system. We also accept cash and most major credit and debit cards.

Online class bookings

• Spaces for classes booked through online booking will be held until class start time at which point they will be offered to drop in customers.
• Online class booking requires advance payment.
• Please call us on 07942644375 to cancel or amend your booking or cancel through your account online. Cancellations cannot be accepted via email.

Class cancellations

• Classes must be cancelled at least 2 hours before the start of the class. Customers who cancel more than 2 hours in advance will be given credit back onto their Luna Wave account for the amount paid. Cancellations are not possible less than 2 hours before the start of the class and classes will be charged at full rate for such late cancellations. We are a small studio so if you can’t make a class please cancel it as someone else most likely wants to come.

Waiting lists

• If the workshop, class or treatment you would like is fully booked we can add you to a waiting list. You will then receive an automatic email if a space becomes available. If you are offered and accept a place it is your responsibility to cancel any other appointments you no longer need.

Class Passes

• All class passes have an expiration date and are non-refundable.
• Class passes can be given to a friend if no longer required. Contact us to discuss.

Introductory Offers

• For new customers only.

Fitness & Health 

• Clients are advised not to undertake yoga or Pilates without first seeking medical advice if they have concerns over their physical condition. We reserve the right to refuse access to any client if, in our absolute discretion, we consider the health of the individual concerned may be endangered by the use of such facilities. 
• It is the client’s responsibility to inform the teacher of each class they attend, and each therapist they see, if they any injuries or health conditions (including pregnancy, suspected pregnancy or childbirth within the preceding three months). 

Liability Limitation 

• It is the client’s responsibility to ensure he/she is capable of undergoing the routine of exercises or postures provided by any programme which he/she follows or class which he/she attends. Clients accept the risk of injury and are advised to consult their doctor prior to beginning any session. 
• We accept no liability for loss or damage to property of clients or for injury to clients on the Studio premises or outside the Studio except insofar as such loss, damage or injury is by law incapable of exclusion. 
• Clients agree that neither they nor their heirs, assigns or legal representatives will sue or make any other claim of any kind against Luna Wave or any of its teachers in respect of any loss or damage which they may suffer or incur at Luna Wave or as a result of attending a class, whether caused by negligence or otherwise, save only to the extent that liability in respect of such loss or damage may not be excluded or limited by law. 

Personal Belongings 

• Personal belongings are brought onto the Studio premises at the client’s own risk and we do not accept liability for any loss or damage whatsoever to such items. 

Contact

• Clients are required to give notice to us of any change of home address or email address. Failing such notice, all communications will be assumed to have been received by the Member within five days of mailing to the last address (of either type) notified to the Company. 
• We reserve the right to refuse admission to the Studio. 

Disclaimer 

• Obtain medical clearance from your health care practitioner prior to beginning the exercise programmes described on this site. The exercises described on this site are not suitable for everyone and are not a substitute for medical expertise. If done improperly, exercise has some risk of injury. If you feel discomfort or pain, DO NOT continue. We disclaim any liability or loss in connection with the exercises described herein.

 

PRIVACY POLICY

Effective date: Feb 16, 2020 

Luna Wave Yoga ("us", "we", or "our") operates the www.lunawave.co.uk website (the "Service"). 

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. 

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.lunawave.co.uk 

Definitions 

Personal Data 

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). 

Usage Data 

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). 

Cookies 

Cookies are small pieces of data stored on a User’s device. 

Data Controller 

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. 

For the purpose of this Privacy Policy, we are a Data Controller of your data. 

Data Processor (or Service Providers) 

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. 

We may use the services of various Service Providers in order to process your data more effectively. 

Data Subject 

Data Subject is any living individual who is the subject of Personal Data. 

User 

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data. 

Information Collection And Use 

We collect several different types of information for various purposes to provide and improve our Service to you. 

Types of Data Collected 

Personal Data 

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: 

Email address 
First name and last name 
Cookies and Usage Data 
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. 

Usage Data 

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

Tracking & Cookies Data 

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. 

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. 

Examples of Cookies we use: 

Session Cookies. We use Session Cookies to operate our Service. 
Preference Cookies. We use Preference Cookies to remember your preferences and various settings. 
Security Cookies. We use Security Cookies for security purposes. 
Use of Data 

Luna Wave Yoga uses the collected data for various purposes: 

To provide and maintain our Service 
To notify you about changes to our Service 
To allow you to participate in interactive features of our Service when you choose to do so 
To provide customer support 
To gather analysis or valuable information so that we can improve our Service 
To monitor the usage of our Service 
To detect, prevent and address technical issues 
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information 
Retention of Data 

Luna Wave Yoga will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

Luna Wave Yoga will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. 

Transfer Of Data 

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. 

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there. 

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. 

Luna Wave Yoga will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. 

Disclosure Of Data 

Legal Requirements 

Luna Wave Yoga may disclose your Personal Data in the good faith belief that such action is necessary to: 

To comply with a legal obligation 
To protect and defend the rights or property of Luna Wave Yoga 
To prevent or investigate possible wrongdoing in connection with the Service 
To protect the personal safety of users of the Service or the public 
To protect against legal liability 
Security Of Data 

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. 

Your Rights 

Luna Wave Yoga aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. 

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes. 

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. 

In certain circumstances, you have the right: 

To access and receive a copy of the Personal Data we hold about you 
To rectify any Personal Data held about you that is inaccurate 
To request the deletion of Personal Data held about you 
You have the right to data portability for the information you provide to Philippa Stevens Yoga . You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it. 

Please note that we may ask you to verify your identity before responding to such requests. 

Service Providers 

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. 

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. 

Payments 

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). 

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. 

The payment processors we work with are: 

Stripe 
Paypal 

Links To Other Sites 

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. 

Children's Privacy 

Our Service does not address anyone under the age of 13 ("Children"). 

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. 

Changes To This Privacy Policy 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. 

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

Contact Us 

If you have any questions about this Privacy Policy, please contact us by email: lunawaveyoga@gmail.com

 

Company details

Luna Wave Yoga, 284 Madeira Dr, Brighton BN2 1EN, UK

 

Luna Wave © 2020. All rights reserved.